Have a question? If you don't find the answer here feel free to message me at karenbishopartist@gmail.com
Frequently Asked Questions
my shipping Policy?
Reproductions (prints) are shipped directly from my trusted printer - Print Partner based in North York, Canada. Typically it takes them around 5 to 7 days to print your order and then is it carefully packaged and shipped via UPS in North America. Shipping times vary but on average take 2 to 5 days, once your artwork has been sent for shipping you will be sent a tracking number. If you need your artwork sooner please contact me and I will do my best to expediate delivery - there may be an extra charge associated. For international orders you will be contacted by Print Partner with a quote for shipping. Originals and other items, such as cards are shipped directly from my studio. Depending on size and weight I use a variety of shipping companies and you can normally expect your artwork with 5 to 9 days. I will contact you with a tracking number once the work has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
$0 - $5 | $2 | please ask for a quote | please ask for a quote | $2.50 |
$5.01 - $20 | $5 | please ask for a quote | please ask for a quote | $6.25 |
$20.01 - $50 | $10 | please ask for a quote | please ask for a quote | $12.50 |
$50.01 - $500 | $10 | please ask for a quote | please ask for a quote | $20 |
$500+
| Free | please ask for a quote | please ask for a quote | please ask for a quote |
My Policy on Returns/Exchanges/Refunds?
I want you to be 100% over the moon about your art purchase. I have been shipping artwork for many years and am very careful with my packaging to ensure your art arrives safe and not damaged in any way. However should you have any problems with the quality of your order please let me know and I will either fix the issue or offer you full store credit. Print Partner also guarantees their work and if for any reason you are unhappy with the production quality of the materials used they will replace or fix it at their cost. This includes defects such as loose canvas, bubbles, scratches, fading or warping. If you need to cancel your print order you will receive a full refund so long as the production process has not yet begun. If it has you will be charged a 15% restocking fee and store credit.
be the first to know what is happening in my art life
I'd love for you to stay in the loop and hear all about new work I am producing as well as shows and exhibits I plan to be at. The easiest way to do that is to sign up for my weekly newsletter.
You can also follow me on social media where I am constantly sharing photos and stories of my art life.
Instagram: KarenBArtist
Facebook: KarenBishopArtist